[Resolved]  Streetstylestore — flats ordered but no confirmation though money from mobikwik already sent

Address:West Tripura, Tripura, 799001

I have ordered flats with the name joshi debbarma whose price was 1049. The payment was done through mobikwik wallet. But after the payment there was no confirmation email neither confirmation message from streetstylestore. If the money has already been debited then why there is no confirmation message. Email from mobikwik also came that the money was debited. Please i want to know as fast as possible whether the order is confirmed or not as the money was already sent or otherwise i want refund of the money. I have been calling in the number given since morning but its either busy or no one is picking up. I ordered another set of flats whose order id-2020872 few minutes before, but that time it got properly paid and there was also confirmation email. Then while ordering the second set of flats why was there no confirmation email though the money was sent? Please resolve the issue as fast as possible otherwise actions will be taken. The first picture is of the mobikwik wallet money being debited and the second picture is of the flats that were ordered. Please reply as fast as possible. I have even sent an email yesterday but there was no response. I want an immediate response.
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Feb 15, 2018
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Jan 10, 2018
Street Style Store Customer Care's response
Hi Elle99

Apologies !

I have marked your order as priority and forwarded the order details to the warehouse department and they will ensure an early dispatch of the same.
Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.
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