[Resolved] Streetstylestore — no reply from sss and no exchange of shoes

Ayushi_jain

from Indore, Madhya Pradesh

Website:

Streetstylestore.com

I already sent a exchange request to the sss for my shoes as its size is large for me. And the exchange request made on time which is according to the terms and regulations of sss. But now i can apply or check the same, they said "no exchange of this product". Why so??
I mailed them about this whole condition but they cant reply. Whats this behavior, i cant get it
Please make it fast for the same.
My product id - #2295242
Purva porwal

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Sep 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2018

Street Style Store Customer Care's response Hi,

We would request you to please send back to us your shipment yourself as we could not arrange a pickup in your area and collect the receiving of the shipment from the courier company, and same send the snapshot of the receiving slip then we will provide you credit note of Rs200. courier charges,
The address is-
735, C/O Mehar singh,
Goonga park marg, o.p somani tiles
showroom, Mundka village
110041 New Delhi

Thanks
SSS

Aug 24, 2018

Updated by Ayushi_jain Hi,
Pick up option is available in our area. We had gone through it earlier as well. So why would you not arrange the pickup in my area .
Thanks
Ayushi jain