Subha Furniture Store — padi shop - sofa set pre-0175 proforma no.2428 dt 04.03.2018 - defective

Address:Chennai, Tamil Nadu, 600077

We have purchased a sofa set anterior set (Pre) model (3 seater, 2 seater and 2 seater diwan) for rs. 32, 450. The delivery date was given as 12.03.2018. However the delivery was delayed and delivered on 15.03.2018.
Same day we found that the 2 seater sofa right hand side is damaged and some wax like substance filled there. Same day we took photoes and lodged our complaint to your office to mob no. [protected]. We were told that the complaint will be attended soon. But after so many days some one attended and says that this defect can not be rectified. When again approahced your office we were told that it will be informed to higher authorities. But till date no solution and we are not happy with your defective goods delivered to us.
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Apr 26, 2018
Updated by y anuradha
Dear Sir/Madam,

Please compensate the defective furniture. Sorry to note that you have supplied defective goods for the value paid. Please compensate us for the defective goods. This defect was noticed immediately on delivery. Thanks

Apr 29, 2018
Updated by y anuradha
Dear Sir/Madam,
No reply for our complaint. Please expedite soon.
Thanks
May 06, 2018
Updated by y anuradha
No response from Subha Stores. No one called us. You have supplied a defective furniture. Needs immediate settlement of compensation for the supply of defective goods. Please settle immediately.
May 15, 2018
Updated by y anuradha
Dear Sir/Madam,
No reply for our complaint. Please expedite soon.
The customer care Nos. [protected] or [protected] are unable to provide even the e mail address of the complaint cell of your firm.
There is no reply from your office even for my phone calls.
Kindly expedite soon.

Thanks
For Dr YSR Kapil
Y.Sundar
May 25, 2018
Updated by y anuradha
Dear Sir/Madam,
No reply for our complaint. Please expedite soon.
The customer care Nos. [protected] or [protected] are unable to provide even the e mail address of the complaint cell of your firm.
There is no reply from your office even for my phone calls.
Kindly expedite soon.

Thanks
For Dr YSR Kapil
Y.Sundar
Complaint comments 

Comments

Dear Sir/Madam,
No reply for our complaint. Please expedite soon.
The customer care Nos. [protected] or [protected] are unable to provide even the e mail address of the complaint cell of your firm.
There is no reply from your office even for my phone calls.
Kindly expedite soon.

Thanks
For Dr YSR Kapil
Y.Sundar

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