Sugama Tourists — driver and co-person very aggressive behaviour.

Address:Bangalore, Karnataka, 560068

Hi, i am having very bad experience with your travels. The pickup location sent in msg is different, (Opp gangotri hospital). But the bus arrived at in front of gangotri hospital.in order to confirm, when i called driver he spoke very badly. The another co-person is also coming to manhandle us when we were talking with driver. I am attaching screen shot of the msg. I want to debord the bus and file police complaint t. I am hoping u will take this seriously.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Sugama Tourists customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is totally a pathetic service of sugama...even though the seats are full..the attendent and driver are making a pit stop and asking people to hop in for destinations and making extra income for themself...bus number Bus No: AR 01 J 5377..journey date -01/09/17 ..
Talking very rashly, rudely. He's name was Ramesh as he told. Number is [protected]. Calling time 7.30pm to 7.38pm on date[protected]. Im asking abt ticket cancellation. When he's recived a cal " evagelli cancel agutte" like this. Plz chek our call recordings and take action immideetly.
Everytime I come across worst facility by sugama tourist. Irresponsible towards aged people. Payed for lower birth but shifted to upper birth. No time sense. Never ever gonna book tickets in sugama.
Ticket Details: TS[protected]FJYL
Reference No: OB50694574JS
Gajendragadh Bangalore
Tue, 08:30 pm, 13th August 2019
Sugama Tourists
Seat No.s: U2, U3

Driver was drunken, his behaviour is tooo bad using vulgar words and language, showing rowdism. Very harsh behaviour, there is no safety. His driving also very poor. I asked for urinals he is not replied to me for 3 times asked lastly rudely irrespectively he says after 1 hour, later I asked he says again after 1.5 hours, and scolding, and left driving and came to my seat for man handling and and showing rowdism, i told him that I will complaint on you then he replied go and complaint (yaru Enu Shanta madtara - it’s in kannada vulgar sentence he told to me), and he told where you want to go go and complaint but I will not stop the bus. But he is stopping the bus in between small villages and taking customers with out ticket and left them to Koppal and Hospet . They came drunken and sat below my seat . I am travelling with my family and child so I didn’t mesh with him. There is no more safety for travellers in sugama travels. Kindly take this issue as a complaint on driver and conductor. Change the staff. Thank You

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sugama Tourists
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    122
    Pending
    0
    Resolved
    6
    Sugama Tourists Phone
    +91 2228 3986
    +91 4113 9098
    +91 4113 9096
    Sugama Tourists Address
    Shop No.7, Vishwa Complex, 2nd Cross, Gandhi Nagar, Bangalore, Karnataka, India - 560037
    View all Sugama Tourists contact information