Sugama Tourists — sugama travel is not cancelling my ticket

Address:Dakshina Kannada, Karnataka, 575006
Website:www.sugamatourists.com

This is amit massand from mangalore. I have booked my ticket on 13 the june 2018 on online from bangalore to mangalore for 1/7/2018pnr.4862533. Due some reason i am not able to go so i want to cancel my ticket which was booked online. Online cancellation was not allowed me. I contacted each and every numberes which i have found still nobody cancel my bus ticket. One number finally they gave telling by this number you can cancel online ticket which was lifted by computer telling our server is under maintenance please mail us. After mailing there is no reply. I went personally to their office but still they are not ready to give my money back. Please take strict action against this travel.
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    Shop No.7, Vishwa Complex, 2nd Cross, Gandhi Nagar, Bangalore, Karnataka, India - 560037
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