Sulekha.com — Need refund

Address:Injambakkam

Hi

I applied a business plan with sulekha last month 19th. I was promised by Mr.Raghul Manager that I will be getting 120 leads with a charge of 60.. so I agreed and paid 4720 including GST.. then on Feb 20th I received a call from activation team. They said I will only get 50 to 60 leads with a charge of 72.. i totally got fed up on that day itself sales guy raghul made wrong commitment to me..but I never said anything and continued but till now sulekha charged me 400rs service charge and 6 useless leads... unclosed leads.. Out of boundary and Fraudulent leads..so I told raghul and my RM to proceed refund.. last four weeks am suffering to get my refund but nobody supporting raghul not lifting my calls and not responding to my messages above all he always goffup me with wrong commitments he said before 10 days that I will receive refund before 20th.. but I didn't received and I visited sulkekha office last week but no use.. security peoples asked me to seek a mail from sulekha end.. but raghul asked me to come to headoffice and he failed to get support from his office so I returned home.

Two three before I received a call from Accounts team his name prakash he spoked to me like rowdy..

This is how u peoples will handle a customer.

See I will never use this app ever.. so it's time waste i[censored] peoples convince me.. I need refund of rs 4720rs which I paid on activating day..

Do the needful as earliest as possible since I waited and cheated for more than a month

My mail id [protected]@gmail.com

Most irritating customer
Senthilkumar v
[protected]
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Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2023
Sulekha.com Customer Care's response
Dear Senthil kumar,

Greeting from http://Sulekha.com!

In response to your complaint, we checked and found that you interacted with one of our customer support executives on March 10, 2023, and your query has been discussed on refund issue .
Refer ticket # 3381531, we forwarded your request to the concerned team on Quality and Quantity issue, so you will receive a call back shortly.

Warm regards,
Team Sulekha.
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