[Resolved]  Sulekha.com — bike not delivered by courier service eizee express

Address:Mumbai Suburban, Maharashtra

Hi,

I booked a courier service to send an activa from mumbai to the bhandara by eizee express solutions. They reached out to me after inquiring on sulekha. The activa was picked up from my place in mumbai on 12th of march 2018. The courier service said it will reach destination within 3 days. But it is yet to arrive. On calling him multiple times he is given random reasons for shipping it. Sometime he says he doesnot have the id to ship it even though a copy of aadhar card was provided to him with copy of other documents.

We want to get the bike delivered asap and the courier service should be fined for poor services and fraud.

The persons name who came to pick up the bike is promod. His contact number +91 [protected].
His picture with the bike and bill is attached with this complaint.
+2 photos
Was this information helpful?
No (0)
Yes (0)
May 20, 2018
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Sulekha.com Customer Care's response
Hi Sankesha

We are sorry to hear that you have a concern in your contract Please write your feedback along with your mobile number to [protected]@sulekha.com of Toll Free number[protected]. So we can check what exactly happened and solve this for you

Team Sulekha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information