Sulekha.com — campaign

Address:

Bangalore, Karnataka

I am registered with sulekha for providing professional services. I was informed at the time of payment that leads would be counted on the basis of my lead feedback after providing / not providing the services. Even after repeatedly asking about how the leads would be counted i was not informed that it would be counted even if i don't call. Further, i was getting useless leads also like from ca office and for the services i don't provide. I changed my services from application also but even then i was getting those leads. I informed sulekha executive also but nothing was done. I am a start up and as i informed sulekha executive at the time of payment itself that it is difficult for me to pay this amount but i managed to do as i was looking forward for good business.

All i wanted was a complete refund of my amount which i mentioned in mail sent to [protected]@sulekha.com. I never expected such poor services from sulekha.

I received a reply to my mail that since my campaign has expired they cannot do anything and i have to renew it. Why would i renew when i am not satisfied in the first place. Further, i got to know that my leads were getting counted post my campaign got expired so how was it possible to inform the executive before hand?
It was a pure loss for me and not an investment. I am uploading screenshots for reference.