Sulekha.com — computer repair engineer sent by sulekha

Address:Mumbai City, Maharashtra, 400706

This regarding computer repair engineer named newton george who came from system care computer from sulekha on 28th oct'19. I had raised query for my computer repair in sulekha and this person came to my house. He checked my computers for 2-3 hours and after checking asked me to pay rs 1000 for service as he told he would need computers parts to repair and will bring it next day. I paid the amount considering he is genuine engineer sent by sulekha. Since last one week i have been calling him but does not pick up phone and switched off. Now it seems that he has cheated me taken my money without repairing my computer. He had also contact me on whatsapp and this is his number [protected] on that day for which i have attached screenshot of conversation. I have been trying to reach him since then but there is no response from him and he is now disconnecting my number.

How does sulekha validate their engineer if it us genuine or fake? This is clear case of cheating done by engineer working for sulekha.
I am surprised that he is still keeping his number active and so easily cheating innocent customers in india!!!

Request authority to take strict actions against sulekha for cheating their customers and block this engineer for any further visit so that other customers do not get cheated by this fake engineer!!

Expecting positive response from the concerned authority.

Thanks
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2019
Sulekha.com Customer Care's response
Dear Rohit,

Greeting from Sulekha.com!

We are extremely sorry to hear about this. We have checked by the contact number which you have shared, However in that particular number no business partner has been registered with us. Please let us know do you got the details through Sulekha.com, If yes then please do share your contact number at [protected](Whatsapp) or [protected]@sulekha.com. We will get back to you promptly. We look forward to hearing from you.

Warm regards,
Team Sulekha.

"
Complaint comments 

Comments

Sulekha keeps calling needlessly daily 5-6 times.
Already I have complained against number and blocked sulekha for misbehaviour.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information