Sulekha.com — issue of not solving the service

Address:Dhruvi home care services, Hyderabad,nellore, Kurnool, Andhra Pradesh, 518001

New born baby service has been assisted by dhruvi home care services. Tgey told to pay 14000 then we will send maid. But they have not sent n waited for 20 days.. We came to know this is fraud company which is directed in sulekha. Then i launched complaint again dhruvi home care services in customer care. The executive promised that sulekha will solve this issue.. But no use.. Waiting from sulekha side.. But dhruvi home care service people are very smart n started to tourtue me to take complaint back otherwise we don't pay money back.. I told them first u people transfer money then i will take back complaint.. But no use.. As sulekha executive asked me to wait up to jan 4th to not proceed legally on sulekha n dhruvi home care services.. I waited up to this day (Jan 16) but no use.. So pls people don't use this service.. Be careful
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Sulekha.com Customer Care's response
Dear Indira,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. Please share your contact number to address your complaint.

Warm regards,
Team Sulekha.
Verified Support
Feb 19, 2020
Sulekha.com Customer Care's response
Dear Indira,

Greeting from Sulekha.com!

As requested, please share your contact number to address your complaint.

Warm regards,
Team Sulekha.
Verified Support
Feb 21, 2020
Sulekha.com Customer Care's response
Dear Indira,

Greeting from Sulekha.com!

As requested, please share your contact number to address your complaint.

Warm regards,
Team Sulekha.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information