Sulekha.com — leads or not relevant,not responding calls & money not refunding for cancellation

Address:

gayathri nagar ,borabanda, Hyderabad, Telangana, 500018

I am extremely disappointed by services offered from sulekha.com.

Ihave taken a package worth rs 11800/- which i paid last month i. E july 25th 2019, person called mr. Ravi collected the amount after i cleared the amount mr ravi - executive dint bother to receive my calls there after, my person keep calling but he dint have any responsibility to answer nor reply to our calls and msgs., also his senior mr. Gouse not receiving calls

The leads forwarded by them not relevant and not according to my request of local area., also leads which they send attended by others two to three hours before by others.
Hence i request to follow up cancelation of my account and refund my money return back as per contract., but none of them (Sulekha) are not responding from their end..