[Resolved]  Sulekha.com — my listing on sulekha.com

Address:

282, Guru Jambeshwar Nagar, Lane Number 9, Gandhi Path, Vaishali Nagar, Jaipur, Jaipur, Rajasthan, 302021

I have advertised my School Kidzee at Sulekha after your Jaipur representative Mr. Yashpal met be 3-4 times and made certain promises regarding your company service. He told me that you people provide qualified leads which mean we pay only for the relevant leads. As ours is a play school, our catchment area is hardly four Kms. It was promised by Yashpal that if any lead is outside catchment area i.e 4-5 Kms we can reject the inquiry by mentioning that it is from far away location. Till date we did not get a single inquiry from our catchment area and as told by Yashpal, we rejected all the leads mentioning the reason but still our amount is getting deducted. When I contacted Yashpal he promised to get the things rectified but nothing happened. Last week I talked to customer care and they told me that no area bifurcation facility is available in Jaipur. I told him that it means your staff has made wrong commitment which is just like cheating a customer. I took Mr. Yashpal also on Concall and made him speak to the customer care executive. I requested for a full refund if I am going to be charged for non productive leads. They promised to revert back in a day or two. But now Mr. Yaspal has stopped responding to my call for last 4-5 days. I am surprised that your people are collecting cheques with false commitments. It is very clear that I don't want to continue my listing with such cheats and would like to have full refund of the amount paid by me. If no solution is given to me in next two days I would be forced to take all legal steps available at our end. I hope better sense would prevail at management level and matter would be suitably resolved without any further delay.

Thanks

Manoj Gupta
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