Sulekha.com — reg: complaint against from past one month your people were not responding to my complaints and refund my amount..

Address:hadapsar pune, Pune, Maharashtra, 411028

To:
Mr. Satya prabhakar
Sulekha.com new media pvt. Ltd.
The orion building,
5th floor,
Opposite don bosco youth centre,
Near st miras girls college,
Koregaon park, pune - 411 001.

Reg: compliant against from past one month your people were not responding to my complaints and refund my amount..
Respected sir,

I mr. Ritesh palave am doing real estate business in above said address for past 10 years, in the name of r b palave associates. I meet mr. Omkar and mr. Aditya from sulekha.com marketing he told me that about sulekha.com 6 months package and home page visibility, agent logo home page and taken rs.17, 700/- online payment on 6th august 2019 from last one month of continually following with them after taking money they not received phone i tried calling in call center number and lot of times e mailed to [protected]@sulekha.com ticket no. 2524339, ticket no. 2520670 but till date no response from your end.
I am fed up on making calls to sulekha.com afterwards i went directly to sulekha.com office as above mentioned address to ask about the same. I got irresponsible answers from sulekha people repeatedly even they both are in office
Hence, i humbly request you sir that kindly to enquiry the above matter. I have disturbed lot mentally and psychically because of the sulekha.com. My business also down, so i request you get back my money as soon as possible.

Thanking you, yours sincerely,
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Sulekha.com customer support has been notified about the posted complaint.
Sep 17, 2019
Updated by ritesh palave
To:
Mr. Satya prabhakar
Sulekha.com new media pvt. Ltd.
The orion building,
5th floor,
Opposite don bosco youth centre,
Near st miras girls college,
Koregaon park, pune - 411 001.

Reg: compliant against from past one month your people were not responding to my complaints and refund my amount..
Respected sir,

I mr. Ritesh palave am doing real estate business in above said address for past 10 years, in the name of r b palave associates. I meet mr. Omkar and mr. Aditya from sulekha.com marketing he told me that about sulekha.com 6 months package and home page visibility, agent logo home page and taken rs.17, 700/- online payment on 6th august 2019 from last one month of continually following with them after taking money they not received phone i tried calling in call center number and lot of times e mailed to [protected]@sulekha.com ticket no. 2524339, ticket no. 2520670 but till date no response from your end.
I am fed up on making calls to sulekha.com afterwards i went directly to sulekha.com office as above mentioned address to ask about the same. I got irresponsible answers from sulekha people repeatedly even they both are in office
Hence, i humbly request you sir that kindly to enquiry the above matter. I have disturbed lot mentally and psychically because of the sulekha.com. My business also down, so i request you get back my money as soon as possible.

Thanking you, yours sincerely,
Sep 24, 2019
Updated by ritesh palave
To:
Mr. Satya prabhakar
Sulekha.com new media pvt. Ltd.
The orion building,
5th floor,
Opposite don bosco youth centre,
Near st miras girls college,
Koregaon park, pune - 411 001.

Reg: compliant against from past one month your people were not responding to my complaints and refund my amount..
Respected sir,

I mr. Ritesh palave am doing real estate business in above said address for past 10 years, in the name of r b palave associates. I meet mr. Omkar and mr. Aditya from sulekha.com marketing he told me that about sulekha.com 6 months package and home page visibility, agent logo home page and taken rs.17, 700/- online payment on 6th august 2019 from last one month of continually following with them after taking money they not received phone i tried calling in call center number and lot of times e mailed to [protected]@sulekha.com ticket no. 2524339, ticket no. 2520670 but till date no response from your end.
I am fed up on making calls to sulekha.com afterwards i went directly to sulekha.com office as above mentioned address to ask about the same. I got irresponsible answers from sulekha people repeatedly even they both are in office
Hence, i humbly request you sir that kindly to enquiry the above matter. I have disturbed lot mentally and psychically because of the sulekha.com. My business also down, so i request you get back my money as soon as possible.

Thanking you, yours sincerely,
Verified Support
Oct 08, 2019
Sulekha.com Customer Care's response
Dear Ritesh Palave,

Greeting from Sulekha.com!

We are extremely sorry to hear about this and even more sorry to disappoint a customer like you. We have addressed your complaint and investigating your issue. Sorry for the delay in response. We will update you on the status soon.

Warm Regards,
Team Sulekha.
Verified Support
Oct 19, 2019
Sulekha.com Customer Care's response
Dear Ritesh Palave,

Greeting from Sulekha.com!

We are extremely sorry for the delay, Our customer support team are working on your case and they will contact you between (Mon 21st Oct - Tuesday 22nd Oct).

Warm Regards
Team Sulekha.
Verified Support
Nov 12, 2019
Sulekha.com Customer Care's response
Dear Ritesh Palave,

Greeting from Sulekha.com!

We have processed the refund on 31st Oct 19. Within 45 working days, it will get delivered to you. For any assistance related to this query, Please do approach us at [protected].

Warm regards,
Team Sulekha.
Verified Support
Dec 20, 2019
Sulekha.com Customer Care's response
Dear Ritesh Palave,

Greeting from Sulekha.com!

As discussed over the phone with our CSE, We have resolved the issue and we have started the fresh Camp from 19th Dec 19. We request you to mark resolve here as your complaint has been resolved.

Warm regards,
Team Sulekha.
Complaint comments 

Comments

Please update regarding refund status .
ritesh palave's [Complaint's author] reply, Sep 17, 2019
To:
Mr. Satya prabhakar
Sulekha.com new media pvt. Ltd.
The orion building,
5th floor,
Opposite don bosco youth centre,
Near st miras girls college,
Koregaon park, pune - 411 001.

Reg: compliant against from past one month your people were not responding to my complaints and refund my amount..
Respected sir,

I mr. Ritesh palave am doing real estate business in above said address for past 10 years, in the name of r b palave associates. I meet mr. Omkar and mr. Aditya from sulekha.com marketing he told me that about sulekha.com 6 months package and home page visibility, agent logo home page and taken rs.17, 700/- online payment on 6th august 2019 from last one month of continually following with them after taking money they not received phone i tried calling in call center number and lot of times e mailed to care@sulekha.com ticket no. 2524339, ticket no. 2520670 but till date no response from your end.
I am fed up on making calls to sulekha.com afterwards i went directly to sulekha.com office as above mentioned address to ask about the same. I got irresponsible answers from sulekha people repeatedly even they both are in office
Hence, i humbly request you sir that kindly to enquiry the above matter. I have disturbed lot mentally and psychically because of the sulekha.com. My business also down, so i request you get back my money as soon as possible.

Thanking you, yours sincerely,
Please update regarding refund status .

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