[Resolved]  Sulekha.com — regarding technician

Address:TRIVANDRUM, Thiruvananthapuram, Kerala, 695002

We have intex lcd tv it has only audio problem. And no other problem ín the tv. We used to call the technician he came and we said the complaint. He opened and he does something and he is soldering in the mother board sometimes later fumes came and he said that transistor has burnt and we have to change it. He took the motherboard for three days and then we used to call him he said transistor is not available in this city. He will order and buy it from cochin. Then he said it is out of stock. We came to know that he doesnt knows anything we asked him to come and place the motherboard and make the tv first as it is. He said you wont able to watch the tv. He damaged our tv and he said no need of service charge and he escaped from here. So my request is that please dont allows the technicians who doesnt know anything. I had a very bad experience from sulekha
Was this information helpful?
No (0)
Yes (0)
Jun 23, 2019
Complaint marked as Resolved 
Sulekha.com customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
Sulekha.com Customer Care's response
Dear Sir/Madam,

We are unable to attend to the problem since you have not provided us complete details. Please let us know your registered contact number to take necessary action.

Please write to [protected]@sulekha.com for any queries.

Warm Regards,
Team Sulekha
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1687
    Pending
    742
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information