Sulekha.com — they provide me fake leads and not refunding me my money

Address:

naranpura, Ahmedabad, Gujarat, 380013

Suekha.com has collected Rs. 11800.00 to provide me only bulk leads of events. However they are sending fake leads and they don't stick to their promise of replacing any irrelevant or no reply leads. From past few weeks, i have been getting leads where the customers are not picking up the calls or i am getting leads where total business from the leads are only 200.00 to 3000.00 therefore i already given feedback to sulekha to scrap the lead as per the standard process of sulekha. Now, after scrapping, someone is posting feedback on the same lead saying customer is genuine and spoke with others like and not scrapping that lead. So, i am loosing money on those leads for no reason. It looks like it's become a scam or fraud to give such fake leads and then come back with a post that the lead is genuine. Why are you people cheating customers like us??. We trusted you to be our partners in business to help us promote our businesses. But you people are playing cheap tactics to send fake leads and not scrapping them. you people are behaving like some scam company trying to cheat it's own customers. Were are your ethics. You people will loose a lot of customers in a short span with this kind of strategies. Either you people scrap the leads, for which the customers has not replied or you people give me additional leads, but don't cheat. Also, add value to your customers by giving genuine leads all the time. Don't send any fake enquiries where the people don't respond and when we scrap you don't allow scrapping saying it is a genuine lead. I also complain to their chennai head office, but they are not doing anything. Please help me.