[Resolved]  Sun Direct — about refunding of money and poor service

My brother had mistakenly recharged to old cdsn no. which was changed a month before. We got to know about this after 2 days when they had cut our channel connection. So I called sun direct customer care and got very bad response. I asked them to transfer that money to my new cdsn no. which they told we can't do it. I atleast need the refund for it because I paid 1139 rs.
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Nov 15, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Comments

Change my sun direct mobile number
somalingappa somu's reply, Oct 9, 2019
Change my number

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