[Resolved] Sun Direct — about service help

Ezhil Appu

from Coimbatore, Tamil Nadu

Address:

606107

Iam Ezhilarasan. And my cust id. Is [protected]. As i am recharged my dth with 554 sd pack for 3 month on today but still my card seems unlocked. When i compliant with customer care operator on this evg with the mobile no. [protected], they r not solve my issue and simply ask me to wait for 2 hrs.
Pse clarify whether this delay time will be extended to my validity period? And explian what's the reason for this delay even i had recharged my acct.?

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Aug 24, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

Sun Direct Customer Care's response Dear sir

As per the conversation we had, recharge issue already resolved.

Regards Sun direct
Customer care