Sun Direct — activation issues

Address:600100

Yesterday i have placed an order for new connection and in next day morning they have fixed the mount and informed us that within 1hr it will get activated.

I was waiting from 12 to till 7pm still it is not activated, when i checked with customer care division, they informed that my documents are not updated in their system so can't help.

It is totally worst service and worst customer care. For sure i will never recommend this service to any of my frnds and relatives.
Was this information helpful?
No (0)
Yes (1)
Sun Direct customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sun direct new connection my Home.
But sun nxt app my mobile not connected.
You are serving us with very poor responsibility.Channel no. 506 is not available today (04/02/2018).And the customer care is also not picking up the call, on the whole summing up of all issues and grievance attained by me I rate sun direct service is very irresponsible and with more flaws.
Name change Mullapudi VENKATESWARAO to Mullapudi Prasanthkumar my smartcard:[protected]
Recharged twice through ICICI online, account debited, but not received by SUN DTH. Bank says it is successful and asking me to wait for 7 days... This is not the 1st time it happened with Sun DTH payment services... Tired of irresponsive customer care Request don't go for sun DTH anymore.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1460
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information