[Resolved] Sun Direct — after recharge also they are not giving the channels

3 Reviews
Enkoor, Andhra Pradesh, India
 abhinay yalamaddi on Jan 12, 2020
We are using sun direct. I recently recharged my sun direct with base plane on 6/1/20. But till now (12/1/20) they are not giving the channels. I called them they are saying that we are processing it. The customer service people are cutting the call in between the talk. And they are demanding to do recharge one day before the plane exist. To don't get this type of problem. And they are saying that we can't compliant any one on it. So you should take sever action on them.
My id number is [protected].

Complaint marked as Resolved Feb 14, 2020

Complaint Status

[Jan 12, 2020] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Jan 13, 2020
Dear Sir,

As per the conversation, customer enquired about My FTA package, same has been clarified from our end

Sun Direct
Complaint comments  2 Comments     Updated: Share0Tweet0


I have recharged wrong smart card number.

My smart card number[protected]
wrong recharge smart card number [protected]
My mobile number [protected]
wrong recharged please help you
my email id [protected]@gmail.com

We Are not Getting any Channel and showing that Failed To load IFCP Image
What We have to do now please send me Fast solution we are suffering a lot.. Please we are new customer to Sundirect send me solution. Its elections time we want important news. Iam Not satisfied with Sundirect

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    Sun Direct - after recharge also they are not giving the channels