Sun Direct — amount debited from the bank but recharge is not happened

Address:Chennai, Tamil Nadu, 600 028
Website:www.sundirect.in

I made recharge through sundirect app by the sbi bank. my sun direct number is [protected]. and 1060 rs was deducted and it showing in statement. but sun direct guys are telling that recharge was not happened even they stopped all channels. My transaction reference id is [protected]- IGACXXXRZ3.

please check and provide me channels or return my amount.
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