[Resolved]  Sun Direct — Amount deducted from my account but recharge in failed status. Amount not received back yet

Recharge done 2 times and amount got deducted from my account. But recharge status was failed. This is done by may 8th and failed transaction amount is not yet back in my account. Tried multiple times to catch customer care people but no luck yet since always its telling all customer executives are busy.

Details:
Contact Details: [protected]
Email Address: [protected]@gmail.com
Recharge transaction Reference Number: 34207032, 34206872
Sun Direct Card Number: [protected]
Recharge Date: 08/05/2021
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 24, 2021
Sun Direct Customer Care's response
Dear Sir,

As per conversation, customer complaint regarding Balance not credited issue and same has been resolved.

Regards,

Sun Direct Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1458
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information