[Resolved] Sun Direct — basic charge + gst amt extra round off amount | |||
I recharged for basic pack rs.130+18% gst and the amount for the basic pack free channels are 130+23.4=rs.153.40. But sun direct is charging 0.60 paise extra as rs.154. But they can reduce 0.40 paise less and to be charged rs.153 for basic pack. I'm also using airtel dish also they only charged rs.153. And the other example is i planned to active hungama channel also, its charge is rs.6+18% gst, so total amount is rs.6+1.08=rs.7.08, but they are charging it as rs.8 for this channel. They can reduce rs.0.08 and can charged as rs.7. But they had charged additional amount of rs.0.92 paise extra. Another example for malayalam zee channel their cost is rs.0.10 paise+18% gst. But the actual cost is rs 0.10+0.018= total cost is rs.0.011. But sundirect is charging its rs. 1 (One). Means rs..98 is extra. This the big cheating of customer and the trai regulations and also gst services. Im attaching the proof for the above mentioned details... I will plan to throw the sundirect infuture for the same cheating and cutomer care not connecting frequently. I sending complaint mails to trai and gst services this very soon Was this information helpful? | |||
Apr 2, 2019 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Mar 01, 2019 Sun Direct Customer Care's response Dear sir We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards Sun direct Customer care | |||
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