[Resolved]  Sun Direct — Billing

Hi this is rajesh here. I would like to raise a complaint against sundirect dth for improper billing against my subscriber id [protected]. My subscription was ended on 22nd july 2020 and when i have recharged for 1 month then my subscription end date was 21 august (So it's clear that i lost 1 day of service). Similarly for the current month also. Here i am losing 1 day whenever i recharge every month.

Overall i lost 2 days of subscription though i have paid the fees. I have raised a complaint over customer care chat but no response. Please resolve this on priority.

Thanks
Rajesh
Sundirect subscriber id - [protected]
Contact - [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2020
Sun Direct Customer Care's response
Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,
Sun Direct Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1460
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information