Sun Direct — can't recharge using my balance

 
2 Reviews
Dindigul, Tamilnadu, India
 Soundar B on May 12, 2019
Hi am balathandayuthabani, am using sun direct app to recharge now. I have recharged my account with 135 rs and get 113rs. I selected the required channel and entered the correct password and i have balance more than its required. Am frustrated please help me. I tried to contact customer care there is no response for me. Am tired of waiting to pick the call so long.

can't recharge using my balance
can't recharge using my balance

Complaint Status


[May 13, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, May 26, 2019
Dear sir

As per the conversation we had, recharge issue is resolved

Regards Sun direct
Customer care
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Channels not come please action this complete number [protected]

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    Customer satisfaction rating
    27%
    Complaints
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    Resolved
    355
    phone
    +91 76 0101 2345 [Customer care]
    location
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - can't recharge using my balance