[Resolved]  Sun Direct — card failure

V c no [protected]r
25 apr 18 recharge 2679 (. For 1 yr)
Ur sms in jan 19 to recharge
I recharged for 1 month=300
Feb sms to recharge before 20 feb
Recharged new base pack 154 on 18 feb.
Today sudden tv stopped.. Error 06=card failure
When i charged for 1 yr in apr 18, why i m asked to charge in jan feb,,, why card failure
Dr vinod rai
Rmn. [protected]
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Apr 3, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, Customer faced E 06-SMC Failure, now issue is resolved.

Regards Sun direct
Customer care
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