[Resolved]  Sun Direct — channels are not visible

All channels are not coming. It's showing an error "viewing is temporarily blocked". My smart card no. Is [[protected]]r. The issue is continuing for a day. I called customer care many times. They are saying that it will be resolved in 2 hours. But didn't resolved. Then what is the use of my recharge? How long i have to wait for this? Don't get a name that's sun direct is a worst..
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Nov 16, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2019
Sun Direct Customer Care's response
Dear sir,

We tried contacting you in the number mentioned in your account but we could not reach you.
Please mention your alternate contact number in which we can reach you and serve you better.

Regards Sun direct
Customer care
Complaint comments 

Comments

The Name and Address of my Sun Direct Smart Card is wrong (SADANANDAN NAIR, SALINI NIVAS, OORUTTUVILA, PULIVILA, KOTTUKAL, SCHOOL PIN 695501) which needs to be corrected as (Appukuttan Nair, Krishna Bhavan, Kochottukonam, Mariyapuram P.O. 695122).
Sun tv, k tv, vijay tv, zee tv and sports channels are not available past one week
Jagannathan A T's reply, Oct 20, 2019
The most of channels like SUN TV, K TV, VIJAY TV, ZEE TV and SPORTS CHANNELS are not available in SUN DTH
Mobile number [protected] debitecard number is[protected]
Uddandam Sathibabu's reply, Oct 18, 2019
My name u.sathibabu jam recharge sun direct plan 196 rupees but not recgay amount is debited in my account please refund my amount my mobile number is 9490231492 debitecard number is 5346800021433490

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