[Resolved] Sun Direct — customer service-worst

2 Reviews
 Revme on Feb 15, 2019
I tried recharging my dth for tamil dpoand odia dpo got activated on 9th feb, 2019.
We have been continuously trying to reach your customer care to solve the issue. We were never able to reach and when some executive luckily picks our call, they simply disconnected the call saying voice is not audible.
If customer care support is not accessible for one day it is acceptable but for past 6 days it has been like this and we have been fed up with your customer service.

customer service-worst
customer service-worst
Complaint marked as Resolved Mar 26, 2019

Complaint Status

[Feb 15, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Feb 22, 2019
Dear Sir,

We regret the inconvenience. Please let us know your query with smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Sun Direct Team
Updated by Revme, Feb 25, 2019
My smart card number is [protected]. I have been calling your customer care everyday and am really frustrated trying your customer care vnumber. It either says busy or my call is disconnected after a single ring.
Complaint comments  1 Comment     Updated: Share0Tweet0


My smart card number is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 76 0101 2345 [Customer care]
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - customer service-worst