[Resolved]  Sun Direct — deducted my balance for new sun direct hd connections

Address:Kodiadka house miyapadavu post via manjeshwar kasaragod Kerala, 671323
Website:Www.sundirect.in

I paid through online sundirect website for new hd sundirect connection in bhim app.. My bank balance deducted 2290 indian rupees. Website says it’s payment was not successful..
I lost my money
Transaction reference 4447408
Bhim i’d - [protected]@upi
Registration no for online [protected]
Waiting for refund or new connections
Online took place for dedication but failure in website.. Bank balance has been deducted
As per terms and conditions 10 days for refund the lost amount
There is no reply or anything
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 25, 2019
Complaint marked as Resolved 
Registered my mail I’d while purchasing [email protected] and there was mail .. regarding complaint .. I’m waiting for resolve Details of transaction on BHIM app Transaction I’d . 922916102086 Date of transaction 17th of August 2019 time 14:13:28 remark was given recharge I hope my new HD connections will be given soon Waiting for the reply from sundirect .. these problems never come to any other customer in future so I’m complaining to consumercomplaints.in
Sun Direct customer support has been notified about the posted complaint.
Complaint comments 

Comments

My plan in wrong
Please unsubscribe my plan
Every month they block the channels, after calling customer care they say technical issue & have to pay service charges this is happening every now & then.

Complaint number-CW[protected]
Customer care-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1458
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information