[Resolved] Sun Direct — Dth recharge taking too long

Mobin Mathews

from Hyderabad, Telangana

Oct 12, 2021

Address:

Jagtial

I have recharged my sun direct dth today morning i.e at[protected] at 8:20 am and my account is not active till now when i hae contacted the customer care is saying that as i have used third party application like paytm it's taking long .and it may take 24 to 48 hours to recharge my account

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Nov 15, 2021

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2021

Sun Direct Customer Care's response Dear Sir,

As per conversation, customer complaint regarding Balance not credited issue same has been already resolved .

Regards,

Sun Direct Team.