[Resolved] Sun Direct — for changing pack

Naveen Shiny

Address:

Kovvada annavaran, West Godavari, Andhra Pradesh, 534202

I have recharged tamil dpo pavk of an amount of 329 for 1month on 27th march, via paytm
Please change the pack to telugu dpo
With lockdown in andhra pradesh and no tv to view, it's getting harder to manage to know the news and to keep my children entertainment for sometime in a day.
Please change the pack as soon as possible do the needful
Thank you
Regards,
Meramma.

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May 6, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2020

Sun Direct Customer Care's response Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.

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Comments

prem_bindu

I had made a recharge for 6 months subscription base pack of "TAMIL DPO 2A", But after successful recharge, the plan in my account is showing as ODIA DPO 1A.

Request you to change it to TAMIL DPO 2A.

Also trying to call customer care is in vain.