[Resolved] Sun Direct — fraud in account balance | |||||
Smarcard no. [protected] On 02-sep-2019. My basepack expired. Account balance is zero. Then i recharged with 200 rs on[protected]. No pack is activated and account balance is showing only 179 rs. When i call customer care they said tax deducted. Without any pack how tax will be deducted.??? To confirm again i recharged with 10 rs. Now my account balance is same 179 rs. Now customer care blocked my number... Was this information helpful? | |||||
Sep 5, 2019 Complaint marked as Resolved they did not mentioned about tax deduction for all recharges and sundirect app showing gst for addons which is already deducted Sun Direct customer support has been notified about the posted complaint. Sep 05, 2019 Updated by Vijay Kumar Chippa here i am attaching snapshots of balance and transactions  Verified Support Sep 06, 2019 Sun Direct Customer Care's response Dear sir, As per conversation, customer enquired about tax details (GST) and same has been clarified Regards, Sun Direct Team. | |||||
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Smart card no:[protected].From 01/09/2019 cable connection is unavailable due to signal problem. We contacted Customer care and they said that they will send technicians within 48hrs and no-one yet came to resolve the complaint
I want my T-pin iam installing sundirect buzz
Sheggam srikanth's reply, Sep 2, 2019
I want sun direct T-pin my account
About 15 days back I had recharged for three months for Sundirect smart card No. [protected], but as per komarify the recharge failed and assured to refund the amount. So far the money has not been refunded to the source account. It is requested to kindly interfere and arrange to get the refund on urgent basis.
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