[Resolved]  Sun Direct — free channel not providing ( 24 news channel malayalam)

Hi..

Good afternoon..

May i would like to request your good office about SUN direct is not proving a free Chanel 24 news Chanel to the customers.

I had did several request to their customer service but they are promising it will be very soon in to their platform, but almost one month is waiting to get this Chanel.

Requesting your good office guide them to provide this free Chanel to their customers.

Thanking you
iqbal
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Apr 13, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 13, 2019
Sun Direct Customer Care's response
Dear Sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

My name is ashok. I am using sun direct hd dth. My sun direct number [protected].
Plz change my phone number [protected] to [protected].

Thanks
Ashok

Name : Rasiya
Cust # : [protected]

We can not available the channel of Flowers 24 Malayalam news channel.
please do necessory action and add the channel to our subcription
Ur company is worst company in world
Ur company contact numbers not working
Very worst less company
Ur company workers also bad answering and not attend the calls
I[censored] any doubts call me
My number [protected]
I comfortable language in Telugu
I installed sun direct last year November. I was promised have selected channels based on the plan till next November but today I have noticed that my sports pack unsubscribed and channels I paid separately have also been unsubscribed without my knowledge.
Not able to view Star Bharat

Smart card no. [protected]
Sathish babu kp

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