[Resolved]  Sun Direct — getting extra amount for setup box

Address:Erode, Tamil Nadu, 638476

In the sun direct office we bought new setup box the original rate of the setup box is 350 and we subscribe for tamil value pack of rupees 300 for 3 months. We had changed the lmp in the dish it cost of rupees 150. Their service charge is 350 rupees. The total amount is only 1150 but they have bought 1500. They also asked 50 rupees for remote.. Lwe want the remaining amount 400 rupees.
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Jul 12, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 07, 2018
Sun Direct Customer Care's response
" Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care ."
Jun 07, 2018
Updated by MsdKeerthi
Smart card no:[protected] R
Mobile:[protected]
Complaint comments 

Comments

It's a worst service and the customer care persons interaction with customers in a bad manner ...even they don't have knowledge about their services and products... Distributors telling price and service executives telling price for a product is different... Bakwas for any reason
Recharge done through Sundirect mobile application, an amount if RS. 270 had been deducted from account, but activation not successful,

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