[Resolved]  Sun Direct — I have recharged with rs 500 on 22/1/19.still no channels are not updated

Address:586216

First thing: Do you guys even know what is customer support? If you have changed the no, don't have courtesy to update the no on website? Worst support I have ever seen till now. If you don't solve my issue within 1 hrs from now.i am gonna cut of[censored]r connection and listen, not only mine...whole village's for sure.do u think we don't have any other work than this? Lame, too lame
Was this information helpful?
No (0)
Yes (0)
Feb 27, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jan 26, 2019
Sun Direct Customer Care's response
Dear Sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Hi sir/madam, i am consumer of sun direct, as trai norms feb 1 2019 i selected some channels. But sun direct doesn't explain about the channel prices at any way like site also. In sun direct site it shows on individual prices doesn't show bokey prices. The sun direct costumer care says it will shows after feb 1 2019.

Change my mobile [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information