[Resolved]  Sun Direct — I m complaining about ur service to install again for signal maintaining from your technician

Address:Paul bagan road no 2 post office mihijam dist jamtara pin 815354 jharkhand, Jamtara, Jharkhand, +91

Sir
My self Bishnu prasad shaw your previous customer again wants to use your service but when i start and recharging package of rs. 229/- the errors shows 108 E service not responding..
I have complained so many time to ur customer service center but no good action taken by them.. Kindly solve this issue as soon as possible i have recharged already and time will lose..
Smart card no. [protected]
Registered mobile number is [protected]
Name Bishnu prasad shaw
Kindly download the attachment..
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 18, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Sun Direct Customer Care's response
Dear sir

As per the conversation we had, now issue is clarified

Regards Sun direct
Customer care
Complaint comments 

Comments

I recharged rs 250 bangali DPO 2 instead of rs 235 Malayalam DPO 2, and again i recharged 235 now my balance shows 203 instead of 235
Channels not added as per TRAI we tried lot to reach customer care but went wain kindly suggest us what to do further and are charging very high rates .we could not find solution for this

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1460
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information