[Resolved]  Sun Direct — I've recharged my account but channels are not coming and customer care number not connecting

I've recharged my dish but channels are not coming. I called customer service and call is not connecting. I've tried from morning still no response. Why their keeping customer service then if their call not connecting. It's showing in app that recharge is done and last date in next month. And customer service number not working it says that your call will be connected to our customer service officer but it won't connect. Then why ur keeping customer service
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Mar 25, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
Sun Direct Customer Care's response
Dear Sir,

We regret the inconvenience. Please let us know your query with smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
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