Sun Direct — Many channels not displayed

Address:

Chennai

Sir
My Sundirect customer ID [protected]
For past 45 days many subscribed channels are not displayed and for this everytime (multiple times in a day) I use to do either Auto scanning or Factory Default settings. By doing this I use to get back those channels.
For this you should find a solution.
From today (06th March 2021) evening many channels are not displayed and the remaining displayed channels are not with good clarity and even after doing factory reset or auto scanning it's not working.
Please sort as early as possible.

14 months back I requested to include free telugu hindu devotional channels like Hindu Dharmam, CVR OM, Bharat Today etc but till now it's not included and not getting positive response from you. I am doubtful whether you will sort out my problem as far I have sent many correspondence emails to you which is futile.
Srivatsa koti
Cell [protected]
Sundirect customer ID [protected]