[Resolved]  Sun Direct — Many channels removed

Hi,
This is continuation on my previous complaint, many of Malayalam channels have removed from my subscription pack with out our knowledge.

I have subscribed the malayalam package for 6 months, where as many of channels missing since today afternoon onwards . I have raised another complaint on 19-Jun-21 stating on Sony 6 channel subscription which is not yet closed (subscribed only for sony 6 and all sports channel have activated).My request is if you are not able to provide service as per customer request, your about to loose your business in kerala. Your customer care is totally failed to serve your customers.

No meaning to contact them.. Only to raise an complaint until my package time is over to save my money, Def will swap to other DTH /Cable TV operator

Intervene and resolve the issues on priority by 22-Jun-21 EOD.

[protected]
+91-[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
Sun Direct Customer Care's response
Dear Sir,

As per conversation, customer complaint regarding Signal related issue same has been already resolved from our end.

Regards,

Sun Direct Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1458
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information