[Resolved] Sun Direct — misleading by sending fake sms stating recharge your account
Kanakapura, Ramanagara District, Karnataka, India
ಸುಸುನೀಲ ದಿಂಬದಹಳ್ಳಿ on Jan 15, 2019
I am customer of sun direct past from 5 years i was using sun direct sim number [protected] due to upgrading local distributor provided new number [protected]. Nov-2018 i got msg from sun direct recharge your account [protected], i recharged same number but i have [protected] this number. I called sd c care they told we cant help and refund also to my new number.
The same way 14/1/19 also sent msg recharge. Again i recharged my old account by unknowingly
Why they are sending recharge sms to dead account number
Complaint marked as Resolved Feb 26, 2019
[Jan 15, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified SupportSun Direct Customer Care's response, Jan 26, 2019
As per your request on recharge issue and same has been rectified from our end
Regards sun direct
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