[Resolved]  Sun Direct — Money debited but dth account not recharged

I have done payment of rs-240 (Telugu economy pack for 1month.) from my sundirect app via upi mode through my phonepe account.
Amount is credited to upi id [protected]@hdfcbank.

Amount debited from my bank account, but recharge not done(it is not showing any status). I contacted phonepe support they said, recharge is sucessful from their end.
My sundirect id number is [protected]
Kindly pls look in to this.
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Oct 30, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2021
Sun Direct Customer Care's response
Dear Sir,

As per the conversation customer enquiry about Package and same has been clarified .

Regards,

Sun Direct Team.
Verified Support
Sep 23, 2021
Sun Direct Customer Care's response
Dear Sir,

As per the conversation customer enquiry about Package and same has been clarified .

Regards,

Sun Direct Team.
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