[Resolved] Sun Direct — my plan

 
1 Review
Oppsivalaya, palakonda road Ragolu srikakulam, Srikakilam Mandal, Andhra Pradesh, India
 Ravikumar Pydi on Mar 9, 2019
I had talen a HD connection november 2018 and paid for 1 year rs5490 and the pack was hd ultra telugu cinima sports pack. Now it was refused to august instead of November and I am not getting the channels as promised by you while taking the connection. So please respond as early as possible and resolve the issue in the intrest of law, if not I has to knock the door of consumer forum to have my rights as per our agrement while purchasing
Complaint marked as Resolved Apr 22, 2019

Complaint Status


[Mar 09, 2019] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response, Mar 22, 2019
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Updated by Ravikumar Pydi, Apr 24, 2019
No one contacted me.. my mobile [protected]...
Updated by Ravikumar Pydi, Apr 24, 2019
Smart card number[protected]... Contact me
Updated by Ravikumar Pydi, Apr 24, 2019
Just writing me to ask my details is not that they resole the issue... No one contacted me.
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