[Resolved]  Sun Direct — new connection - dth _ sun direct

Address:500008

Dear Team,

This is a very Ridiculous Service from Sun Direct, I have taken an online connection for which the payment is deducted on time the installation team came and gave connection but asked for ON (Activation PIN) Number which is to be provided by Customer care as they told.

Called Repeatedly to customer care but surprisingly none of the Customer care Executive is aware of ON Number .

Technical Team says to call customer care and customer care gives the agencies number but no solution is provided so far.
Was this information helpful?
No (0)
Yes (0)
Apr 23, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information