[Resolved]  Sun Direct — no channel visibility

Address:560033

From past 3 months we are been continuously facing this issue and also have raised a complaint regarding the same. However, the executive does not even bother to address this. Your company is very prompt in disconnecting the subscription when the due date is arrived, why the # are you not that prompt in providing your services. Just recharged this morning for a 449 pack and again same only 2 or 3 channels i am able to view.

Is there anyone who can address this or do i need to approach another medium.
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Aug 17, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Jul 10, 2019
Updated by vmpalliance
Is anyone addressing the issue, your ### company executive is closed my complaint without even contacting me nor it was resolved...where the hell are you'll Nodal officers...
SR[protected]
Verified Support
Jul 16, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

I Have recharged my sun dth for 1229 rupees with my mobile using my debit card for 6 month tamil dpo pack i have correctly given the otp but money was taken from my account recharge was not successful please refund my amount

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