[Resolved]  Sun Direct — not activating the account after renewal of plan

Address:Hyderabad, Andhra Pradesh, 500067
Website:sundirect.in

I have renewal my account 2 days back and i have contacted the customer care many times. Most of the times they are not connecting and even if they lift the call they are not activating the account saying that the server is slow and asking us to contact later. The person who took the call did not respond well asked me to register a complaint if needed
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Mar 14, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2019
Sun Direct Customer Care's response
Dear Madam,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Change my name address mobile number
Dear Sir:-
Smart card number: [[protected]] old name pidathi tev ar i want this
My name is pictchai mohideen i have one sundirect hd connection. Already i will inform to sun direct customer care gays
and addrees name and mobile number change my address

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