[Resolved] Sun Direct — Not getting FTA channels other than DD | |||||
I have subscribed to the FTA base pack. In that, only dd channels are selected by default. I tried selecting other FTA channels in both website/sundirect android app. However, it does not have any effect. I am trying to select all Telugu free to air channels but they are not getting activated. I am not able to connect to customer care. When I contacted the local Sundirect distributed, he was advising me to pay Rs. 240 for full Telugu package. Please resolve this asap. I am not able to watch any FTA channels for which I paid. Was this information helpful? | |||||
Sep 17, 2021 Complaint marked as Resolved Sun Direct customer support has been notified about the posted complaint. Verified Support Aug 09, 2021 Sun Direct Customer Care's response "Dear sir, We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same. Regards, Sun Direct Team." | |||||
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