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Sir i'm jayakanthan frim pondicherry my set-top box suddenly not showing channels and i'm recently recharge my set top box i ask customer care in sun direct dth he says change new box it's charge rs. 500/- and i said recently bought this box it's company mistake your responsibility but he says pay the amount and replace the box my box number is [protected]

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[Jun 14, 2020] Sun Direct customer support has been notified about the posted complaint.
Verified Support
Sun Direct Customer Care's response Jun 16, 2020
Dear Sir,

As per conversation, customer complaint regarding Freezing -Some Channels issue same has been already resolved from our end.

Regards,
Sun Direct Team.
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    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028