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Sun Direct

[Resolved]  Sun Direct — not receiving channels

Address:3-84 marrivalasa village , k.kotapadu mandalam, Visakhapatnam, Andhra Pradesh, 535183
Website:www.sundirect.com

I had recharged with basic monthly pack of 212 rupees, after that some channels are coming but later those are also not coming. i am getting irritating with this network. they used to call daily until i recharged, later for any complaints their costumer care number was not connecting . i want my money back or i want to extend my plan expiry period .
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Jun 3, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
May 01, 2019
Sun Direct Customer Care's response Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards Sun direct
Customer care
Complaint comments 
3 Comments

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Comments

Hello sir I am Gangaraju with CDSN [protected] with Mobile no [protected], I have recharged the above said DTH for Rs 265 for one month but the disconnected channels are not recovered. Pls consider this as a serious matter n rectify the mistake at the earliest.
Thanking you
Reply
One of the stupid fellow, .. With the number [protected] is talking very roudly when I call him to take suggestions about recharge of my Sun Direct Card(he is talking volgur in hindhi language)... His name is "Sanjay Mishra", .. Sun Direct team take him to ur custudy...
Reply
My complaint solved on 10/3/19 evening . they have taken long time to resolve
Reply

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