[Resolved]  Sun Direct — Payment Issues

I made payment for recharge to my account around 5:23PM today through Phonepe and the payment was successful and debited from my account and also shown paid status in Phonepe. But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number : [protected]
Here i attached payment receipt for your reference. Please credit the balance else refund my money back
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Aug 12, 2021
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2021
Sun Direct Customer Care's response
"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."
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