[Resolved] Sun Direct — recharge done but no pack is activated

ravi sankarath

from Hyderabad, Telangana

Address:

530045

My account [protected]. I have done recharge with rupees 235 today. By checking with sun direct app menu i have done 235 recharge which is for malayalam pack. I spoke to customer care person in the morning and based on my request she changed my pack to normal telugu dpo pack. But after 1 hr no channel is working. It seems all packs are deactivated.
I request you to please solve this matter and do one month telugu pack. I expect your earliest response and service in this regard.

Regards,

K ravi nath

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Apr 4, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Feb 17, 2019

Updated by ravi sankarath No sun direct number is working . All numbers they have given are busy. I don't know whether they have enough employees or not.kindly help me in this .

Verified Support

Mar 01, 2019

Sun Direct Customer Care's response Dear sir

As per the conversation we had, now issue is clarified

Regards Sun direct
Customer care