[Resolved] Sun Direct — recharge issue with the sundirect

Pavannnn

Address:

Guntur, Andhra Pradesh, 522259

I had done a recharge of telugu pack with 225 through upi on phone pe app.
My card no is [protected]
My name is p. Tirumala rao. My amount was debited on my bank account. But my recharge is not updated. Please respond as quickly as possible. I informed to sundirect customer care. I didn't get any response from them. Please make it fast. Hope you understand the problem.
My phonepe transaction id ishdfdd7a4fa2cf1d486f83e3fea6b4d81dd1.

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Mar 24, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

Sun Direct Customer Care's response Dear sir,

As per conversation this is to inform you that the recharge done on your Sun DTH account was successful with an amount of Rs 225/- and requested plan Telugu DPO 1 Package Basic Subscription Monthly Renewal already activated same has been resolved from or end

Regards,
Sun Direct Team.